New warranty coverage for machine tools and controls
- October 25, 2019
Okuma America Corp. has announced a new standard warranty programs for new machine tool purchases effective immediately.
The new standard warranty covers core and high-tech products in addition to OSP and Fanuc machine controls.
The core product lineup carries a standard, three-year machine warranty and a five-year warranty on Okuma OSP controls.
Core products include:
- GENOS horizontal lathes
- LB3000 EX II horizontal lathes
- LB4000 EX II lathes
- GENOS vertical machining centres
- MB-4000H horizontal machining centres
- MB-5000H horizontal machining centres
The high-tech product lineup carries a standard two-year machine warranty and a five-year warranty on Okuma OSP controls. High tech products include:
- All non-core horizontal lathes
- All vertical lathes
- All non-core horizontal machining centres
- All non-core vertical machining centres
- All grinders
- All double column machining centres
All Fanuc controlled machines carry a two-year warranty for the machine and control. Warranties for Okuma products also include one year of labor coverage.
“Our mission at Okuma is to passionately pursue a customer for life,” says Jim King, president and COO of Okuma. “Our new standard warranty shows our customers we stand behind them and their decision to purchase an Okuma machine tool. We take pride in creating a customer experience that is unrivaled in the marketplace and one that includes taking care of our customers at every stage of their business cycle.”