Mazak adds On-Demand Learning to customer support
- October 20, 2021
Mazak has added a new online MPower On-Demand Learning (MODL) system to its MPower customer support program.
MODL allows users to custom tailor training programs, select subject matter from more than 100 multi-level courses and schedule classes for times that suit their schedules, especially when in-person instruction becomes impossible or inconvenient. The system makes courses accessible on demand to shops anytime, anywhere.
MPower On-Demand Learning offers online instruction and virtual experiences that deliver the same engagement as in-person instruction with the same standards of results. It also enables Mazak to customize course offerings and subject matter to meet customer requests and adapt classes to suit learning levels.
Course timing is also a benefit. Instead of group instruction during a first or second shift, shop personnel can take online training at convenient times for them and for their employers, including while operators are out of the shop.
"We're very excited to broaden our offerings and make them more widely available to customers through our new MPower program," said Roy Gentry, Mazak's national training manager. "We've reconfigured our training program to provide the best instruction and flexibility for every aspect of our learning experiences."