CANADA'S LEADING INFORMATION SOURCE FOR THE METALWORKING INDUSTRY

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CANADA'S LEADING INFORMATION SOURCE FOR THE METALWORKING INDUSTRY

CANADA'S LEADING INFORMATION SOURCE FOR THE METALWORKING INDUSTRY

Cetec ERP announces AI chatbot launch

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Cetec ERP, an international cloud-based ERP software provider, has launched its new AI Chatbot tool. 

The tool has been developed to provide an option for customers to get immediate responses to the most common questions and is part of Cetec ERP’s commitment to industry-leading customer support.

The AI Chatbot reads and summarizes Cetec ERP’s website and documentation, allowing users to ask a question from any screen within Cetec ERP and receive an answer along with links to relevant document pages like how-to videos. If further questions require assistance, customers with a support plan can create a ticket with the Cetec support team for more personalized, in-depth help with the issue at hand.

The AI Chatbot will provide immediate assistance, fast-track support tickets and become a useful and timesaving tool for any manufacturing company using Cetec ERP – from job shops to medical device manufacturers, and everything in between.

To learn more about Cetec ERP and their advanced manufacturing software solutions, visit www.cetecerp.com.

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