OMAX expands waterjet training program
- November 4, 2015
OMAX Corp. has increased the capacity of its Kent, WA, training centre to provide customers with more resources to help them maximize productivity of their abrasive waterjet machines.
As a key element of the company’s headquarters and manufacturing campus, which spans more than 22,000 sq ft, the training centre features a new technology training classroom that supplements an existing equipment training lab.
According to Dr. John Cheung, CEO and co-founder of OMAX, the company has always taken a comprehensive approach to helping customers use the full potential of their OMAX or MAXIEM machines. And, through the training centre expansion, his team can ensure customers continue to receive total training support as the company experiences increased demand for its products.
“We design our equipment to cut virtually any material or part geometry with unmatched speed and accuracy, and our training programs help ensure our customers capitalize on those capabilities,” he says.
The new classroom provides additional space for training that takes customers step-by-step through the process of making parts, including all the ways in which the company’s Intelli-MAX Software Suite speeds up and simplifies complex part production.
In the equipment training lab, customers receive hands-on experience on how to operate and maintain their waterjet machines for maximum performance. This involves using the company’s current technology to cut parts designed during the software portion of the training.
To complement its on-site training, OMAX offers several eLearning opportunities that include certified instructors hosting live and on-demand webinars, software and maintenance training videos, and tutorials available through the company’s online support site and OMAX and MAXIEM machine control units.
The company also offers software, machine operation and maintenance training at customer locations. This includes fee-based customized training where a training manager works one-on-one with a customer to determine the best training focus for meeting a specific production requirement.
On-site training at OMAX headquarters takes place monthly on a first-come, first-served basis. OMAX machine owners receive free training for as long as they own their equipment, while MAXIEM machine owners receive free training during their first year of ownership. For more information on OMAX and MAXIEM training, please visit www.omax.com/customer-training.