Mazak to open tech centre in Edmonton
- July 15, 2020
The facility is strategically located in Western Canada to provide local access to direct sales, service, application and training support.
Ray Buxton, general manager of Mazak Canada, says the new Edmonton Technical Centre establishes Mazak as the only machine tool OEM with a facility in Western Canada.
In addition to Alberta, the technical centre will support customers in Manitoba, Saskatchewan and B.C., specializing in industries that include oil and gas, agriculture, maritime, aerospace, mining, forestry and others.
“While other companies tend to curtail investments when business is challenging, Mazak sees them as opportunities to provide customers a greater level of support so that they can compete more effectively and position themselves well for recovery,” said Buxton. “It is difficult to provide the level of technical support that our customers deserve strictly from our Canadian headquarters in Ontario. The addition of our new Western Canada Technical Centre will provide customers with access to the essential technology and support they need to be productive and grow their businesses.”
The 7,200 square-foot space will be split evenly between training and technology demonstration areas. The facility has a large presentation room for seminars and training. The demonstration area is being fully equipped with the latest Mazak technology for customer demonstrations and process prove-outs.
Starting in September, the roster of machines will include the new VARIAXIS C-600 vertical machining centre, VTC 250D 50-taper vertical traveling column machine, QTN 450M Multi-Tasking Machine and the INTEGREX i-200ST full 5-axis multi-tasking machine.
The new facility will also showcase Mazak’s Mazatrol Smooth CNC technology that allows for both conversational and EIA/ISO programming, and Mazak’s automation solutions for unmanned, lights-out production.
In addition to the capital investment, Mazak has also added a highly skilled sales and applications team headed by Bill Jaklin, Mazak’s Western Canada Sales Manager. Jaklin and his team has extensive machining and machine tool backgrounds ideally suited to assist customers in machine selection and process analysis.
In addition to continuously expanding its network of technology centres in North America, Mazak recently launched a new holistic digital customer experience, which features a new interactive tour of the company’s Kentucky campus, an immersive Virtual Technology Centre and All Axes LIVE, an ongoing series of online events where attendees gain exclusive access to Mazak manufacturing technology.