Matt VoylesClick image to enlarge

Matt Voyles has been hired as the new service manager for Index in the U.S. and Canada.

Voyles will be responsible for overseeing the company’s 22 field service engineers across the U.S. and Canada, as well as coordinating with personnel at Index’s network of 19 distributors, many of whom also provide service to customers.

Index says the service manager role will be key as the company expands its service department to meet the needs of a growing customer base following back-to-back record sales years in 2018 and 2019.

Voyles possesses over 20 years of manufacturing equipment service experience, first at Carl Zeiss and then with Makino/Single Source Technologies. He has been in a management role for nearly a decade, overseeing a service team that grew to include over 40 team members.

“Over the past two years Index has expanded our team in the U.S. and Canada by 25 people, a 40 per cent increase, to meet the growing customer demand for advanced machine tools,” said Tom Clark, president and CEO of Index Corporation. “Managing a team that is undergoing that rate of growth requires unique skills and talents, and Matt’s experience and expertise make him the perfect individual for this role.”

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